FAQ
Simplifying skincare for problem & sensitive skin
- ▼Why is X-Factor Hair and Beauty DIFFERENT to all the other ‘natural’ brands?
- We pride ourselves in truly ONLY including natural, eco-friendly and naturally derived ingredients that are KNOWN to be safe for our health and the environment’s health and do not cause any irritation! Unlike other brands, ALL of our ingredients rate below a 1 or 2 in the EWG skin deep cosmetic database. This means our products have no risk of causing irritation, health issues or environmental issues. Most other brands may have some natural ingredients but will still contain silicones, artificial preservatives or fragrances that are high-risk irritants, cancer causing chemicals and environmental hazards!
- ◄What can X-factor Beauty do for my skin?
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X-Factor Beauty is specifically formulated to treat skin conditions such as sensitive skin, acne, ageing skin, melisma pigmentation, psoriasis and more. With our all natural soothing and restorative ingredients with no artificial irritants we:
- Reduce pore size
- Reduce puffiness
- Improve elasticity
- Prevent and heal Acne breakouts
- Get rid of blackheads, blocked and enlarged pores
- Improve skin tone and texture
- Reduce and prevent wrinkles and pigmentation from ageing.
- ◄Can I use other products with X-Factor Hair and Beauty products?
- It is best NOT to use other products with X-Factor Hair and Beauty products in order for them to work properly. Any other products, even many ‘natural’ brands have ingredients that cause irritation or block the effectiveness of our natural active ingredients. If you want to use other brands, double check their individual ingredients on the EWG skin deep database, to make sure they do not contain any nasty chemicals. Watch out for silicones especially (words ending in -cone -one or -onol)! Which are in most hair products and makeup brands, and block your pores causing breakouts and preventing actives from working!
- ◄Are your products cruelty free?
- Yes, we love animals as much as you do and therefore we would never test our products or use ingredients tested on animals!
- ◄Are your products vegan?
- Yes, all our products are Vegan friendly.
- ◄What is the EWG database?
- The EWG is a database containing all of the ingredients that are used in cosmetics, personal care and cleaning products. They collate studies from around the world on every ingredient, telling us the ingredients risk of causing irritation, allergies, other health risks (such as cancer and hormonal changes) and environmental risks. They give each ingredient a rating from 1 (low hazard) to 10 (high hazard). We only include those with a 1 or 2 rating which means a very low risk.
- ◄Why is a low EWG rating and no irritation important?
- Reducing irritation is SO important in order for you to regain hair, scalp and skin health. Many standard cosmetic products and even some ‘natural’ brands contain harsh surfactants, artificial fragrances, colours and preservatives which soak into your skin and actually cause skin sensitivity and hair loss, breakouts and dermatitis. X-Factor Hair and Beauty products aim to reduce irritation and sensitivity with gentle ingredients, and natural vitamins, antioxidants and nutrients.
- ◄Shipping Information
- We ship WORLDWIDE! and we currently offer FREE shipping domestically (Australia) for orders over $100. For more info please see our shipping info page.